FAQs
What materials do you offer?
We offer a selection of premium materials, including 925 Sterling Silver, 18K Gold Plated Silver, 10K Yellow Gold, and 14K Yellow Gold. Material options may vary depending on the design.
Can I personalize my jewelry?
Yes! Most of our jewelry can be personalized with names, initials, engravings, birthstones, or other custom details depending on the design.
Are your birthstones natural?
Our birthstones are high quality simulated stones made from cubic zirconia. They are carefully selected to provide exceptional brilliance, durability, and beauty.
Where is your jewelry made?
Every piece is designed and handcrafted by our team in Maryland, USA. By manufacturing our jewelry ourselves, we maintain complete control over quality and craftsmanship.
How long does it take to make my order?
Every piece is made to order. Our standard production time is approximately 7–10 business days before your order is shipped.
Can I choose faster shipping?
Yes. Expedited shipping options are available at checkout. Please note that faster shipping only reduces the shipping time and does not affect our production time.
How will my order arrive?
Every order is carefully packaged in a beautiful jewelry box that's ready for gifting. Our packaging is also reusable and recyclable.
Can I request a custom design?
Absolutely! If you have a custom idea or need help creating a personalized piece, feel free to contact us. We'd love to help bring your vision to life.
How do I contact customer support?
If you have any questions, simply reach out through the chat option on our website. Our team will be happy to assist you as soon as possible.